Customer Care
Warranty
2-year warranty
Every MAMY frame is covered against manufacturing defects for two years from the date of purchase, including hinges, coatings and lens delamination.
Free lifetime adjustments
Bring your frames to any MAMY store for free cleaning, tightening and nose-pad replacement — for as long as you own them.
What's not covered
Accidental damage, scratches from normal wear and loss are not covered, but we offer discounted replacements in those cases.
Making a claim
Contact us at hello@mamy-eyewear.com with your order number and a photo of the issue, or simply visit a store.